These terms and conditions apply to all Training Excellence ltd programmes.

All programmes are as described in our most recent promotional literature, although we do reserve the right to add value, upgrade the training venue, use more suitable trainers and modify the programme’s content to reflect the advice of our quality review board.

Free courses:

In our free courses we cover the cost of training, printed materials and support. We do not cover travel, meals and accommodation.

To be eligible for a free place you must apply via the website, where your application will be considered by our panel. We reserve the right to refuse a free place.

On the day attending the free course you sign a registration form confirming:

I agree that I have been formally offered a place for a scholarship place by the panel at NLP excellence.  If I have not applied and been offered a place, I agree to pay the full cost of the course (£395).

 I agree to pay the full cost of the course if I have been on or am booked onto other NLP Trainings over 4 days, without informing NLP excellence prior to the commencement of the course.

If you are found to be giving out tickets for other events, you will be asked to leave the course, and be charged the full amount (£395) .

At our discretion we will transfer your place on a course if requested up to three times without cost. After this a charge of £50 will be made or we will take you off our mailing list.

We reserve the right to withdraw our comprehensive support at any time and/or if for any reason you decide to train at NLP Practitioner with another training provider.

Paid courses;

Refunds: Refund of monies paid if cancelled five weeks before commencement of original course booked (minus £50 admin fee), 50% two weeks before commencement of original course book. No refund week before course commencement of original course booked.   We will however transfer you to anther course of you choosing.

Admin fee applies to paid course cancellations.

The offer of Skills Update Days can be withdrawn at any time. The cost of Skills Update Days for diploma level is £20 per event and tickets non-refundable.

If you are not happy with the course;

We are confident that we will exceed you expectations, however:

If you are unhappy with the course: please inform the trainer at the end of day 1 of the course who will make a note of what you have said and please e-mail to The director of Training, c/o Training Excellence ltd Bernadette@free-nlp.co.uk

Our Polices on Venues: We like to use unusual venues that in some way contribute to the local community. You will know this if you have attended a free course, you cannot use the venue as a reason for a refund. 

Our materials

We have spent considerable time and money compiling our training materials and they are copyrighted to us.

You may not use any of our logos without written permission.

Audio and video recording during courses is not allowed.

Occasionally, we film trainers and your attendance at the courses gives us the right to use your image and voice in any recordings without payment to you.

The courses may contain material that is in the public domain

If we change the venue, even at short notice, we will of course inform you. However, we will not be liable for any travel or additional accommodation costs you might incur due to this change.

We rarely cancel programmes but if we do, we apologise for any inconvenience but cannot compensate you in any way.

In the event that Training Excellence ltd is liable to any extent under this agreement or general law, liability is limited to the amount of the fee paid by you.

By registering on this training programme, you are allowing us to use your personal data so that we can maintain your membership. We never pass on your information to third parties but sometimes send offers through us in the areas of personal development and training.

We are fully registered with the Data Protection Agencies